Refunds

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the invoice or proof of purchase.

Please note that:

  • The items you wish to return are your responsibility until we receive them.
  • All return costs are covered by you.


To start a return, you can contact us at info@linenisle.com and we’ll send you instructions on how and where to send your package. 

You can always contact us for any return question at info@linenisle.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exchanges
For exchange please contact us at info@linenisle.com.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund went successfully. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.